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› Forums › Tech & Site Support › Not receiving email notifications › Reply To: Not receiving email notifications

  • NEI Support

    Administrator
    October 26, 2025 at 9:06 am

    Hi Teri, we moved your query to the Tech Support forum. Please post all future technical matters here so our team can keep track of issues.

    We investigated your notifications, and our email log shows that all group notifications are being sent successfully to your address; however, it seems that sitewide notifications from Lauren are not.

    To rectify the issue, we tried unfriending and refriending you to her profile and cleared the site cache. Hopefully, that will get things flowing again moving forward.

    If the issue persists, please let us know, and we will escalate it to our senior tech support team.

    Kindly,

    NEI Tech Team

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